Purpose
This policy sets the operating standards for security services provided by Barbarian Facilities Management Limited, including static guarding, retail security, door supervision, patrols, event security, close protection and CCTV monitoring.
Licensing and conduct
- Anyone carrying out a licensable activity must hold the correct valid SIA licence and display it as required
- Officers must be smart, sober, courteous and professional at all times
- Officers act within the law, use the minimum force that is reasonable and necessary, and only as a last resort
- Conflict is managed through communication and de-escalation first
- Officers must not accept gifts or payments from members of the public, or work outside agreed duties
On site
- Each site has written assignment instructions, an emergency plan and clear contact and escalation details
- Officers keep accurate daily occurrence logs and write incident reports promptly
- Access control, searches and bag checks are carried out only as agreed with the client and the law allows
- Keys, alarm codes and client information are kept secure and confidential
- CCTV is operated in line with data protection law and the client's agreed purposes
Incidents and emergencies
Officers follow site emergency procedures, call the emergency services where needed and inform their supervisor and the client without delay. All serious incidents are reviewed by management.
Review
Operational standards are checked through supervisor visits and audits, and this policy is reviewed annually.
Last reviewed: October 2026. Questions about this policy can be sent to info@barbarianfm.co.uk.